Atlassian Confluence

How Permissions for Talk Inline Comments Can Be Useful for You

In Talk Inline Comments version 1.8.0 we introduced permission management for discussions. With permissions set for a whole space, all new discussions in this space will be visible by default to selected users.

space_permissions

At the same time, setting permissions for a single discussion is also possible.

discussion_permissions

This version is a milestone in Talk’s development, since it offers absolutely new ways of using the add-on. In this post we’re going to show you how new feature may come in handy for you and your team.

Hiding comments from anonymous users

Restricting access to discussions is sometimes necessary when whoever besides your team has an access to Confluence. For example, at StiltSoft, we have a documentation site for our products. Our users visit the site to read manual, howtos and release notes as anonymous users. When working on documentation we sometimes discuss things internally and don’t want our users be distracted by Talk discussions on a page. This is when we set space permissions for Talk to the confluence-users group that includes all our employees. By default, all added Talk comments are visible only to them as show below:

for_logged_in

And external users see only documentation, like so:

for_anonyms

Hiding comments from other teams or external customers

Sometimes it’s the case that customers can log in to your Confluence. To avoid viewing your internal discussions by customers you can create two user groups: one for your customers and another for your team, and restrict viewing discussions only to your team.

Let’s say a manager is discussing a deadline with an engineer on a meeting notes page that is available for a customer too. This is how the page look like for the vendor team:

for_team

If customers can edit Confluence pages, they also can also use the Talk add-on on them, since a Talk discussion is always visible to its author:

for_customer

Not only you can hide discussions from outside world, if your company has a large structure, you may want to use permissions for restricting comments to certain teams. Let’s say you have a page with product requirements, and you don’t want your sales people know what exactly developers think about all this. Giving permission to view discussions on this page to the R&D team will do the trick. Later, you can remove these restrictions to make a discussion visible to everyone or just resolve it and nobody will know what you talked about.

Creating private notes with Talk

Finally, you can now use Talk comments as personal notes or reminders. For instance, you can leave a kind of reminders on a page by placing a comment and making it visible only for nobody except yourself. When you’re done, you can remove it or invite others to help you by sharing the discussion with them.

personal_notes

Whatever scenario you choose, you can try Talk with the permission management feature for free and see how it works for you. We’d be happy to get your feedback about this feature or Talk in general. Feel free to express your ideas at http://feedback.stiltsoft.com/ or just contact our support.

 

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