Author: Vadim Rutkevich

The 21st century dictates new ways of interaction with customers. Now you cannot just create some product and make it available in the market. You need to continuously promote your products or services, interact with customers, resolve their issues and improve your brand recognition. How it…

The modern marketing and retail has encountered a serious problem – how to sell some generic and unknown product to customers. Nowadays in the era of the Internet, each customer can find the required product online, read its reviews and order it with the shipping…

The modern customer is a very picky and particular about quality person who exactly knows what, when and to what extent he wants from your products. Today companies and vendors realize that besides selling products, you need also to capture your customers and satisfy their…

We continue a series а blog posts about our add-on Smart Attachments and integration of its capabilities into your JIRA workflow. Previously we had two blog posts from companies that uses Smart Attachments for managing incoming support requests and keeping consistent website development. In this blog post we will present you with…

We continue a series of blog posts about our add-on Smart Attachments and integration of its capabilities into your JIRA workflow. Last time we had a blog post from the company that uses JIRA and Smart Attachments for handling requests to HelpDesk system.In this blog post we will present you with a…

We are starting a series а blog posts about our add-on Smart Attachments and integration of its capabilities into your JIRA workflow. We are going to present several case studies from our customers who decided to present their way of managing attachments in Atlassian JIRA. Online HelpDesk Center We have…

JIRA 6.4 has recently been released with a series of updates and enhancements improving the overall user experience with the issue tracking system. The current release consists both interface and functionality improvements that allow you to much more efficiently manage JIRA issues and perform the necessary…