Vadim Rutkevich | StiltSoft

Smart Attachments for JIRA: HelpDesk Procedures with Ease

We are starting a series а blog posts about our add-on Smart Attachments and integration of its capabilities into your JIRA workflow. We are going to present several case studies from our customers who decided to present their way of managing attachments in Atlassian JIRA. Online HelpDesk Center We have…

April 6, 2015

Atlassian Jira

What’s New in JIRA 6.4

JIRA 6.4 has recently been released with a series of updates and enhancements improving the overall user experience with the issue tracking system. The current release consists both interface and functionality improvements that allow you to much more efficiently manage JIRA issues and perform the necessary…

March 24, 2015

Atlassian Confluence

Manage Tables in Confluence with Ease

Are you an accountant, statistician or analyst? So you should know MS Excel from A to Z. But what if your company migrates to Confluence, how are you going to deal with? Have the same question, no worry – we will give you the answers.…

March 20, 2015

Atlassian Confluence

Top 5 Most Requested Features for Confluence

The modern IT world cannot imagine its existence without a collaboration and interaction platform. Confluence has become known as one of the most reliable and featured wiki-systems with a plenty of out-of-the-box capabilities and options. Its popularity is continuously growing, but and users’ requirements to Confluence are…

March 12, 2015

Atlassian Jira

JIRA & Customer Case vs UseResponse

The new Digital Age has brought new marketing understanding to most vendors and companies. A necessity to capture attention of the customer with a bright package has been replaced with a new ideology of customer community building and increasing loyalty to your brand. This necessity has driven…

March 5, 2015

Atlassian Jira

JIRA & Customer Case vs IdeaScale

The 21st century has brought new challenges to the software vendors and made customers more passive and shiftless. Now more and more vendors realize a necessity of close communication with customers and this can be done in special community feedback systems. There are a lot…

February 26, 2015

Atlassian Jira

Smart Attachments: Efficient Attachment Manager for JIRA

Atlassian JIRA is known well as a superb issue tracking system for project management and incident control. But the usage of JIRA is not limited to software development, and more and more companies adjust and customize it to their actual production needs. JIRA has become an excellent…

February 10, 2015

Atlassian Jira Case Study

Case Study: JIRA Call Center

Loading… About the Customer Some time age we completed an interesting project for one Russian company that specializes in creation of anti-theft alarm system for vehicles and manufacture of hi-tech equipment, such as CAN-modules, programmers for reading and updating firmware of CAN-protocols. The company cooperates…

January 27, 2015