Atlassian Jira

Multiple Ways to Collect Feedback from Customers

Feedback is like manna from heaven for your business. It is the 21st-century cement for building your company branding and improving experience of your customers. Only feedback from real users of your products allows you to get insight into actual problems and needs of your…

July 1, 2015

Atlassian Jira

Customer Case: feedback and helpdesk system for JIRA Cloud

The 21st century dictates new ways of interaction with customers. Now you cannot just create some product and make it available in the market. You need to continuously promote your products or services, interact with customers, resolve their issues and improve your brand recognition. How it…

June 26, 2015

Atlassian Jira

JIRA & Customer Case vs HunchBuzz

The modern marketing and retail has encountered a serious problem – how to sell some generic and unknown product to customers. Nowadays in the era of the Internet, each customer can find the required product online, read its reviews and order it with the shipping…

May 5, 2015

Atlassian Jira

JIRA & Customer Case vs UserEcho

The modern customer is a very picky and particular about quality person who exactly knows what, when and to what extent he wants from your products. Today companies and vendors realize that besides selling products, you need also to capture your customers and satisfy their…

April 28, 2015

Atlassian Jira

Smart Attachments and JIRA: Application Design Control

We continue a series а blog posts about our add-on Smart Attachments and integration of its capabilities into your JIRA workflow. Previously we had two blog posts from companies that uses Smart Attachments for managing incoming support requests and keeping consistent website development. In this blog post we will present you with…

April 23, 2015

Atlassian Jira

Smart Attachments and JIRA: Web Design Management

We continue a series of blog posts about our add-on Smart Attachments and integration of its capabilities into your JIRA workflow. Last time we had a blog post from the company that uses JIRA and Smart Attachments for handling requests to HelpDesk system.In this blog post we will present you with a…

April 9, 2015

Atlassian Jira

Top 5 New Add-ons for Atlassian JIRA – First Quarter 2015

by Katerina Kolina Last week I wrote about new add-ons for Atlassian Confluence that are according to our team top 5 from those appeared on the Marketplace since the beginning of this year. Now let’s overview top new add-ons for JIRA that had their first…

April 8, 2015

Atlassian Jira

Smart Attachments for JIRA: HelpDesk Procedures with Ease

We are starting a series а blog posts about our add-on Smart Attachments and integration of its capabilities into your JIRA workflow. We are going to present several case studies from our customers who decided to present their way of managing attachments in Atlassian JIRA. Online HelpDesk Center We have…

April 6, 2015