Smart Attachments for Jira Cloud Released!

March 19, 2020
#Jira
3 min

Ladies and gentlemen, we are excited to announce the long-expected release of Smart Attachments for Jira Cloud.

Categorization of attachments is now available on Jira Cloud too. We did our best to deliver the relatively new experience to manage and categorize attachments. The Cloud app differs greatly from the Server app, but we tried to maintain its handy approach to categorize attachments in Jira issues, and we hope we succeeded in this (smile)

The Smart Attachments for Jira Cloud app works with labels that you can use to tag your documents and attachments. The best thing about this is that are no longer limited by the set of pre-defined categories, now you can add labels on the fly and have different labels in issues of the same Jira project.

Due to some technical limitations of the Cloud platform, the app cannot work with the native Attachments section. But this is not a problem, you can quickly access the labeled attachments from the sidebar.

The app lets you instantly filter documents and assets against one or multiple labels. This can be done by selecting the appropriate label from the list or clicking a specific label below each attachment name.

To preserve the “good old style of categories”, we introduced the grouping of attachments by labels. So, practically, you can have the same categories within Jira issues and you can locate your files in the appropriate category at once.

We are expecting to receive feedback from you. Both positive and negative feedback will be greatly appreciated, so don’t wait and start a free trial of Smart Attachments for Jira Cloud right now.

Smart Attachments 2.4.0: Project Storage for Your Documents

September 19, 2019
#News#Jira
2 min

We are happy to announce release for our document management solution – Smart Attachments 2.4.0 for Jira.

This version introduces the file storage for convenient collection of project documents within the project itself. Now if some files do not directly relate to any of the issues, you can upload them to the project storage where everyone can instantly access them.

You can adjust the structure of the project storage for convenient retention of project requirements, policies, guides, and other documents.

Navigate among folders of the project and locate the document you are looking for in a second. Perform all the essential operations on documents and folders with ease.

If you plan to migrate from some existing Cloud storage, you just need to drop folders with documents into the project storage and the app will re-create the entire structure from scratch. You will not need to manually add folders one by one, let the app do this work instead of you. Spend this time on anything else (smile)

We would greatly appreciate to receive any feedback and requests on this functionality.

Easy Steps to Amplify Employee Training in Atlassian Confluence

June 13, 2019
#Document management#How To#Confluence#Learning Management
11 min

Luckily, employee training is no longer limited to classroom learning with cluttered PowerPoint slides and handouts with endless paragraphs of text. Nowadays, when training content is more accessible than ever before, both employers and employees have higher expectations of employee education. Companies are looking for solutions that can help their teams learn and retain information effectively and remotely. Trainees are looking for well-structured courses with interactive and engaging content they can access in one place.

We will show you how companies that focus their attention on continuous employee training can benefit from using Confluence along with izi – LMS for Confluence and Smart Attachments. A bundle of these solutions powers up Confluence helping its users create effective training courses and manage learning or educational materials with ease.

Below are some steps that can help any organization provide its employees with education courses tailored to their needs.

Step 1: Populating space storage with training content

Document management is of the utmost importance when it comes to retaining training materials. Course administrators need to work with multiple files and documents to create engaging training content and deliver clear messages on a given topic to each worker.

With the help of the Smart Attachments for Confluence app, course administrators can benefit from using a centralized file storage in every Confluence space aggregating the informational modules for courses. This solution helps them instantly create a clear hierarchy of educational resources adding separate folders for different courses, topics, or learning modules. They can rapidly re-use these materials in any training course or on Confluence pages.

training content in Confluence

Course administrators can keep their files in Confluence with no need to use any other file-sharing services. They can also edit files right in Confluence with the help of the Atlassian Companion app keeping the entire history of document changes in the space storage.

For more tips on how to better work with files and documents in Confluence, check our blog post on document management.

Step 2: Creating a new training course

izi – LMS for Confluence allows course administrators to create new courses from scratch. They can divide the program of the course into multiple topics and populate them with the required learning modules and quizzes. They can also reuse existing materials, quizzes, and tests from other training courses or add any Confluence page that contains important information to the course.

To facilitate the interaction between the course modules and the learner, the administrator creates engaging content. Having an LMS in Confluence, they can easily combine text with YouTube videos, images, PDF files, and more.

training course in Confluence

They can add more modules and sections, swiftly reorganize or rename them, or delete the ones they don’t need.

employee training in Confluence

The next step is to create even more effective training materials and add more useful information for self-study.

Step 3: Embedding additional training content into course modules

Adult learners are self-directed and goal-oriented. This means that any course creator needs to focus on what’s important for the employees and be short and concise so that the learners can quickly refer to and recall the information. So it can be useful to put the employees in control of the learning process and provide them with additional resources they may need to dive deeper into the topic.

The Smart Attachments for Confluence app helps course administrators avoid endless texts and embed files and folders into the course modules right from the space storage. This way students can access this information in one module and easily navigate through directories with materials finding resources to enrich their knowledge.

embed files and folders in Confluence

When the course is ready, a learning administrator needs to share it with the employees.

Step 4: Enrolling participants

Even the employees without a Confluence account can take advantage of the training course created with the help of izi – LMS for Confluence. Course administrators can effortlessly add Confluence users and emails of their colleagues to the list of course participants.

enroll course participants

Moreover, they can add the course to the Learning catalog (available in the Confluence header menu). This means that all Confluence users can find this course in the Learning section and easily self-enroll.

learning catalog in Confluence

Step 5: Tracking results

Course administrators can access all the required information to evaluate the employees’ progress. They can check the average time the participants need to complete each module and view the completion rate per module to get some insights. They can also get detailed information about the progress of every participant.

tracking course results in Confuence

Moreover, you can create customizable reports about all the courses on one page. Learn more about how to create course reports and check course results on the fly in this blog post.

Use Confluence as LMS for employee training

Whether you want to boost your employees’ motivation, check their level of skills, or create a smooth onboarding process for new hires — you need the right platform and tools to ensure your staff training is a success.

Confluence might be an ideal solution for effective interactive employee training if you use it along with izi – LMS for Confluence and Smart Attachments for Confluence.

If you’re ready to dig in, discover how to encourage self-directed learning in Confluence and ace employee certification helping your employees learn at their own pace.

If you want to discover more about how to turn Confluence into an LMS for effective employee training, let’s chat about how to get through it in the comments below or you can just drop an e-mail at kkolina@stiltsoft.com.

Hackathon and our Birthday

August 3, 2018
#News
11 min

Summer time is always a pleasant period of time, but for our company this is also time for celebrating the company birthday. This year it was the eighth birthday of our young but experienced company.

As usual we decided to make it funny, challenging, and memorable for everyone from the team. We agreed to run another hackathon and implement ideas that teams had in their backlogs or in their imagination.

The idea of a hackathon first appeared before the end of the past year. It was a trial challenge for our teams to design a comprehensive solution for addressing everyday problems of colleagues.

The result of the last year hackathon was Favorite Pages for Confluence. This app tracks all your page visits and generates a Top 10 list of your most visited pages which you can quickly open from the menu or assign hotkeys.

This year we have decided to preserve all the best moments from the past hackathon and add more fun and challenge into this run. The key rule of the hackathon was to design a new solution or an improvement for the existing apps on the Atlassian Marketplace. No other rules or restrictions were imposed on us. Of course, there were some additional rules, but we violated some of them for the sake of the hackathon results 🙂

Teams and ideas

Our company divided into 5 small teams with 2 or 3 people in each team and the challenge began.

  1. The first team decided to implement Reactions for Confluence. The app is likely to replace the existing likes with a more extended and comprehensive set of emojis. Confluence users can use them to express their attitude towards the content created in Confluence and comments left there.
  2. The second team planned to create Page Annotations for Confluence. This tool should help users to identify authors of edits on Confluence pages by quick and simple selection of the text snippet for inspection.
  3. The third team expected to improve the existing Smart Attachments for Jira app with automatic file distribution when uploading them directly into issues or on transition forms.
  4. The fourth team wanted to introduce video calls and screen sharing into our existing feedback and helpdesk solution – Customer Case. The team deeply understood the problem of provision of swift and efficient support and their impact on loyalty of customers.
  5. The fifth team agreed on migration of Handy Statuses from our Handy Macros app to Confluence Cloud. This was one of the most used macros from the bundle.

After presentation of ideas and expected solutions and discussion of possible pitfalls, the hackathon itself began. It started on Monday and should end on Thursday in the evening. Every team proceeded to discussing vision of their solutions and visualizing ideas in the form of wireframes and prototypes.

If you get interested in any of these solutions and want to try them before the official release, please contact us at tech-support@stiltsoft.com.

The show must go on

After the start of a hackathon, every team proceeded to planning the required activities and designing the architecture of new solutions or announced improvements. This was happening in the atmosphere of the mutual respect, collaboration, and support, but teams did not miss a chance to play a trick on their rivals.

The four days passed quite fast and, of course, this time was not sufficient for all features and ideas that teams planned to implement. But this time was quite enough to demonstrate the working product servicing a specific business need.

After drawing lots, teams started their presentations. The jury were attentively following the presentations and asking tricky questions. Then the rival teams could ask their questions about implemented solutions or improvements. When all solutions were presented and discussed, it was time for getting awards.

The People’s Choice Award went to the fourth team for their video calls on the basis of Stride in Customer Case. This happened two hours prior to appearance of the news about selling Stride to Slack. But at the moment of presentation they were not aware of this 🙂 In addition to video calls they implemented the mechanism which gets the automatic confirmation when the email was delivered and read by the addressee.

The third team got the prize for perfectionism. They neatly integrated the automatic file distribution across categories into the Smart Attachments app.

The first team awarded the prize for the best presentation of Reactions for Confluence and showed an interesting way to discuss routine questions with the teammate.

And the second team with the Page Annotations for Confluence awarded the prize for the innovation in work.

The fifth team had some technical issues with Cloud architecture and, unfortunately, were not able to deliver the solution on time. Anyway, they get their own portion of applause and encouragement.

All teams were happy and everyone was able to choose the prize he or she wanted. This hackathon brought different kinds of challenges from the efficient communication within the team to addressing technical issues and development of ideas from scratch. The company benefited from new ideas and new products that will appear soon on the Atlassian Marketplace. Teams are looking forward to participating in new hackathons and bringing their ideas to life.

Time to rock

The hackathon was over, but that was just a start for a party. Everyone from the teams came to the office on Friday to taste cakes and say ‘Happy Birthday’ to the company.

After the cakes there was one more challenge to stress everyone and check persistence of teams and their members. It was time for the bumper ball. After dividing into two teams and quick briefing, the two teams got out to the field where an epic battle was expected to occur which was to be recorded in the historical records and berhymed in poems. Well, we expected this at least.

The first minutes of the ‘battle’ showed that arrogance and extreme zeal could play a trick on teams. The first five minutes of the game had nearly killed us, everyone was exhausted. Power-consuming movings across the field and unexpected collisions with rivals and teammates caused sadness on the faces of both teams.

After the inspiring and motivating speeches of team leaders, players burst to go into another 5-minute action. One team was trying to use complex schemes, the other team was just pressing the rivals. The final result of the game was a draw 4:4. Everyone was happy but not about the draw, but about the end of the game indeed.

After the game, we had enough time (more than a half of the allocated time) to run a series of PvP (Player-versus-Player) and MPvP (Multiple Players-versus-Player) rounds for those ones who had some power remained. These rounds proved that the weight of the opponent mattered more than speed and collision impulse.

After the bumper ball everyone headed off to the restaurant. There everyone was having a pleasant and funny time with colleagues, discussing the vision of the further company development, playing the quiz, and tasting delicious food and drinks.

Smart Attachments for Confluence Released!

June 7, 2018
#Document management#News#Confluence
5 min

Over the past years, we were continuously receiving your requests about implementation of our Jira app for attachment management in Atlassian Confluence. We got different ideas and did our best to figure out what kind of a solution would satisfy your needs and improve your experience with attachments in Confluence.

We reviewed tons of requests at Atlassian Community trying to find problems that our customers encounter every day. After that we created two prototypes which we further discussed with existing Confluence users and chose the proven variant.

Ladies and gentlemen, StiltSoft team is happy to announce release (here goes the roll of drums) – Smart Attachments for Confluence!

Our new app was designed to simplify your experience with storing attachments in project spaces and getting quick access to the required document at once.

Shareable space storages

People who are actively attaching files to Confluence pages, after a short period of time usually encounter a problem of finding the right attachment. They need to browse through Confluence pages or search for a specific file in Confluence. The problem grows extremely faster when multiple team members are adding files.

Just for such cases we have created the solution which allows you to have a centralized space storage shared across your whole team. Instead of keeping your important project files across different pages, you can store them in dedicated folders and reference these files on the appropriate pages in Confluence.

Now you can keep all your plans, reports, reviews, presentations, and other documents in one shareable place.

Multi-level folder structure

Get used to standard folder structure of your operating system? Do the same in Confluence. Create multiple levels for storing your project artifacts, design files, promotion materials, documentation guides, and other files needed for successful accomplishment of your project.

Quickly navigate across your folders and add new folders wherever needed for keeping your files in hierarchy.

Comprehensive control over documents and revisions

Upload single documents or a bulk of files into the appropriate folder by drag-n-drop. Instantly locate the necessary files in folders and use them for running your project activities.

Keep track of specific document revisions and get back to the appropriate version at once.

Embedding documents and assets into Confluence pages

Use the already uploaded project documents and files and quickly integrate them into your Confluence pages. Add links to specific folders and artifacts and collaborate on them with your teammates.

Start a free trial of the app right now and take your experience with attachments in Confluence to the next level.

Manage Attachments Like a Pro in JIRA

February 28, 2017
#Document management#How To#Jira
2 min

Atlassian develops one of the most popular project management platforms in the world – JIRA. Millions of users take advantage of its capabilities when managing software products, running all kinds of marketing, operations, legal processes, or handling support or service requests through a virtual desk.

Flexible configuration, adjustable platform scalability, customizable interface, multi-tier permission schemes, and other things make this platform tailored to the actual needs of the majority of users.

But like all enterprise systems it also has some flaws. One of the most noticeable problems is a trivial mechanism of managing attachments. This affects most business and development processes as all of them are accompanied by creation of additional artifacts that are usually stored within the issues. And a great number of these files creates additional problems with looking up for the necessary attachment and preserving the order among a bulk of files.

No panic! There is a solution that allows you to cope with this problem and get an efficient tool for managing attachments in JIRA. And Smart Attachments add-on is the right solution for this!

Continue reading “Manage Attachments Like a Pro in JIRA”