5 New Jira Apps to Work Agile – Second Quarter 2018

July 20, 2018
#How To#Jira
11 min

Last week we presented you with our Confluence favorites of the second quarter. We’re back this week with an all-new list of Jira apps for you to try. Plus, you can try the Jira apps released in the first quarter that may help your team work smarter. Check them all out and share your feedback with us.

In fact, so many Jira apps come out every month that it’s difficult to keep track of them all. However, every quarter we do the legwork for you and select the five apps we like best. So if you are looking for some new solutions to get more done in Jira, meet our list of the five new add-ons that will help you:

We’re certain that any and all of these apps will make your life easier, and help you get the most out of your Jira.

Chat for Service Desk – Chats to Issues

Chat for Service Desk – Chats to Issues allows you to integrate chat as an additional communication channel to Service Desk. When your customer starts a chat conversation, it automatically transforms into request and all new messages appear as comments in the Service Desk tickets. This handy app helps you keep all requests from your clients in one place.

This app perfectly works within the customer service portal, on mobile screens, and on external web sites. The agent issue view allows your team to interact with the customers from within Jira naturally. Now your customer service reps can determine when they are visible online letting your customers know when you are available for chatting.

You can maximally simplify the complex process of customer interaction with the help of this useful solution.

Pricing: The price of Chat for Service Desk – Chats to Issues for Jira Server starts from $1,000 for 25 users and ends at $8,000 for 10,000+ users.

Enhanced User Profile for Jira

Enhanced User Profile for Jira helps you smoothly perform bulk operations with user profiles. Now you can add and update your Jira users’ information and properties in bulk.

You just need to upload a CSV file that contains the required information about new or existing Jira users. This way you can add phone numbers, emails, location, time zones, and any other information you want to have at hand.

This app allows you to see the assignee and reporter details when you hover over the name of the user.

This add-on can be useful for the teams who need to quickly access their users’ information. This tool lets you save the time you usually spend to find the required user details and easily browse through various user profiles.

Pricing: The pricing for the Enhanced User Profile for Jira app starts from $65 for 25 users and ends at $1,320 for 10,000+ users.

Great Gadgets for Jira Server

Great Gadgets for Jira Server provides you with the eight useful tools you can add to your agile dashboard. It contains gadgets that allow your team to organize their work and track the overall progress of the projects helping team members work together in the most effective manner possible.

This app offers you five Agile gadgets that will help you better understand your development process, making releasing software easier. These gadgets allow you to:

  • Track the completion of work throughout the sprint;
  • Predict how quickly a team can work;
  • Monitor velocity to ensure consistent performance over time;
  • Ensure the flow of work across the team is consistent:
  • Improve your team’s processes.

You can also use the time management tools this app has to assist you with managing time and making the most of it, for any business or personal situation.

Add this handy gadgets to your Jira dashboard to boost the productivity if your team.

Pricing: The price of Great Gadgets for Jira Server starts from $80 for 25 users and ends at $960 for 10,000+ users.

Tree CustomField

Tree CustomField is the app that allows you to see a tree display in your Jira tasks. This add-on allows you to easily create and sort options using the CustomField schemas. You can create as many options as you need and easily drag and drop them from one category to another.

Moreover, you can set one Tree Schema for different fields.

This app provides you with the single select and multi select field types.

Pricing: The price of Tree CustomField starts at $130 for 25 users and ends at $2,640 for 10,000+ users.

Agile Retrospectives for Jira

Agile Retrospectives for Jira is a customizable tool that helps you make your team collaboration more engaging. Every member of your team can create a Retrospective session and share it with the team. You can choose either to run an open retrospective or an anonymous session. The session consists of four stages:

  • Think.
  • Group.
  • Vote.
  • Discuss.

So once you’ve started the session, your colleagues can share their ideas on each column. If you have some ideas on the same topic, you can easily group them.

When you’ve grouped all the inputs, your team members can vote for the ideas they like best.

Now you can discuss the most voted topics and create action items based on your discussion and assign them to your colleagues. You can always come back to the session to review the progress.

This app helps you focus on what really matters for your projects at them moment.

Pricing: The Agile Retrospectives app price for Jira Cloud starts at $37/mo for 20 users and ends at $3,152.50/mo for 2,000 users.

These were our favorites in the second quarter of this year. We think that these apps can help you boost the productivity of your team. You can try any of them for free and make your own choice.

If we missed any great new Jira apps, tell us about them in the comments!