Confluence for Onboarding in Tech Companies

October 25, 2022
#Confluence#Learning Management
14 min

Here is your workplace, and here is a list of tasks for a trial period. Seems that these words are familiar to everyone.

As a rule, most people associate the first working day with stress and uncertainty. You need to delve into new programs, get acquainted with a bunch of people (and forget their names at once). And of course, you don’t want to seem ill-prepared and narrow-minded and ask too many questions.

A lot has changed over the past few years.

The pandemic forced drove us to the transition to distributed teams that work not only from home but from different countries and cities. We have an office in Estonia and employees who work from Poland, Georgia and Turkey. In these circumstances, it is no longer possible to provide the new staff member with just an office tour with a couple of phrases about our company.

Smooth remote onboarding and orientation become essential if you want to help newcomers adapt to their new workplace.

As a tech company, we want to share how our team benefits from using Confluence for onboarding and introduction of new people to the organization, its work processes, culture, and principles.

When your team is growing fast

For more than seven years, we have remained a small team that mostly consisted of developers. New people came to the team once or twice a year, and at this point it was enough for us to just talk with newbies about their tasks for a probationary period, show what and where was in the office, create an account in Confluence and Jira, and grant them access to the necessary pages.

As our business grows, the products evolve requiring new skills from the teams. In less than 5 years, we have tripled in size and realized that onboarding is a vital part of new employee’s adaptation. Especially, when it comes to onboarding from a distance.

Welcome on board at Stiltsoft

Everyone at Stiltsoft has a probationary period of two months and gets a list of tasks for this time. We will describe how onboarding goes for our new senior Java developer Alex.

During the first working day Alex communicates with four people:

  • HR manager provides him with all the required information about the people he needs to contact. She describes our processes on a company level during a Zoom call.
  • Our office manager sends him a laptop, monitor, keyboard, and all the required equipment. He also receives a welcome pack with the branded swag.
  • Our DevOps creates accounts in Crowd, grants Alex access, and creates him @stiltsoft.com email address.
  • And, finally, Alex’s team lead shares the link to the Onboarding space. There he can find a lot of information about how his team works and a list of introductory tasks.

How we use Confluence for onboarding

Earlier, our team leads spend a lot of time to tell new employees about how we work and what they need to do. They explained the same things to newbies. They could forget about something or add more details.

Today, we combine several onboarding practices. We have a separate space for newbies, use onboarding task checklists, and take advantage of training courses to help new employees learn the required information.

Studying general info about the company

We use Confluence to document all workflows and we think that a separate space for onboarding is a good idea. Alex finds his title on the home page of the space and clicks it to check everything related to the duties of senior Java developer.

confluence space for onboarding

Our company has five different teams that develop apps. The processes within our teams differ a bit and this also applies to onboarding. Since Alex is a part of the Awesome Graphs team he opens the list of tasks his team lead assigned to him. It has an intro that outlines task statutes their team uses and some general information.

working with tasks in Confluence

The Stiltsoft Beginner’s Training is among the first links he finds in the task list. It’s a course that consists of seven modules and helps newbies find answers to any questions they may have at the beginning of their work at Stiltsoft. We maintain the relevance of this course and update it when newcomers share their feedback with us.

With the help of this course, Alex learns how to take a three-day vacation, what to do if he needs an IntelliJ IDEA license, or how to buy a book on Amazon. Of course, he reads about a variety of Slack channels we have, starting with important tech related ones ending with the ones where we share our pictures from around the world (we also included a bonus section with the description of our custom emojis).

onboarding training course

Alex can open module by module to study the information. In this introductory course, he won’t find any tricky questions in the end, it simply collects the most useful content about different spheres of our work.

meeting new team

When Alex clicks the Complete button at the bottom of every page, he opens the next training module. He can take the course at his own pace with breaks and resume from where he left.

virtual library at work

We have many spaces in Confluence with tons of useful information about our apps, marketing, software, training and education, R&D. It’s too challenging for new staff to navigate between all these spaces. Moreover, newbies usually get limited Confluence access on their probationary period. The training course that incorporates essential info from different Confluence pages can be a great start for a newbie. You can reuse existing Confluence pages as training modules or create new ones.

Our HR manager is a course administrator and can check Alex’s progress on this course. This way she can see if some of the modules take too much time to study and can split the information into smaller chunks.

checking course results in Confluence

This course is created with the help of the izi – LMS for Confluence app.

Diving into team processes

Alex needs to study how the Awesome Graphs team works. His team lead created a list with the links to Confluence pages with the information about code review, releases, Jira workflows.

team work process

For example, he reads the guidelines for a new developer. At every stage of studying he can reach out to his team lead and ask any questions. He also has a buddy. It’s a colleague who is not connected with his tasks, but can simply support, listen, and advise something. In general, this practice helps adapt to a new reality in a friendly way.

onboarding for software engineers

He also studies the agreements of the Awesome Graphs team in relation to the general principles of coding and their work with tasks.

onboarding for software engineers

He finds the information on how the team assigns statuses to Jira tasks, uses filters and dashboards, creates pull requests.

Finally, Alex is ready for practical tasks for the two months of his probationary period.

When a probation period comes to an end

Everyone understands that feedback is important here. Of course, we live in a modern world and use a lot of different apps and services, however, a person still needs communication, approval, and exchange of opinions.

We don’t want newcomers to have bad experience when there was no feedback from their team lead and when they have no chance to tell us about their probationary experience. We check on the progress of our newcomer at the end of the first and second month of their probationary period. Usually, our co-CEOs, HR manager, and the team lead join this call with the newbie.

So Alex’s team lead collects feedback about his work from his colleagues after the first probation month and before the final performance review. Meanwhile, our HR-manager asks Alex to share his feedback about the two months of his trial period.

Key takeaways

We remember the times when hiring of two people simultaneously was super stressful for the company.

Today, our clear and transparent onboarding process allows us to hire as many people as we need at the moment. For example, now five people from two countries are on probationary period at Stiltsoft. The onboarding space in Confluence in combination with check lists and training courses saves us and new employees time and effort.

Here are a couple of things to keep in mind to organize employee onboarding in Confluence.

Make sure that new hires can find everything in one place

  1. Create an onboarding space with useful information
  2. Create child pages with the names of job titles you have in your company and add information/checklists relevant to different positions
  3. Add links with the names of job titles to the home page of this space
  4. Review the content in this space quarterly to make sure it’s up-to-date

Take advantage of training courses with the help of izi – LMS for Confluence

  1. Install izi – LMS for Confluence
  2. Create courses for your employees right in Confluence to introduce them to your processes
  3. Reuse existing content and include it in your courses
  4. Create courses for a particular job title
  5. Check new hires’ knowledge with the help of quizzes

Remember about the feedback

  1. Communicate with new employees throughout the trial period. Help them resolve issues and connect with colleagues.
  2. Collect feedback from the team and the team lead. The more, the better.

Confluence Best Practices for Marketing Teams

September 15, 2021
#How To#Confluence#Learning Management
11 min

Atlassian Confluence helps people get work done faster and more efficiently. Teams of all sizes in various fields successfully rely on Confluence because it is flexible, scalable, and accessible anywhere:

  • Technical teams can easily create and store all their documentation in one place.
  • HR departments can effortlessly share their feedback about job candidates using Confluence as a knowledge-sharing tool.
  • Technical writers can regularly contribute to each other’s pages or blog posts with comments.
  • Project management groups can smoothly track project deadlines, key project stages, and people involved in multiple tasks.
  • Marketing teams can take advantage of Confluence templates creating meeting notes, marketing plans, and more from scratch.

In this blog post, we will take a closer look at how marketing teams can use Confluence to match their business processes keeping team members aligned on strategy, purpose, and objectives. You will get answers to the following questions:

  1. How to level up knowledge sharing in marketing teams using Confluence
  2. How to use custom Confluence templates to streamline work process and improve workflow
  3. How to encourage marketing people to use Confluence capabilities for their work with the help of training courses

So whether you’re getting ready to introduce your product to the market for the first time, or you are a marketing pro in a well-known corporation, we’ve prepared some tips you can use to stay on the cutting edge and prove impact using Confluence.

Keep the team on the same (Confluence) page (smile)

The marketing industry moves fast. It is important to make sure that your team is working in a strategic way, using all available resources and tackling problems effectively to avoid burnout and wasted time. All members of your marketing department must have a clear understanding of your company’s overall vision and goals.

Whether you’re selling products, services, or information, your team needs a shared perception of your marketing strategy, marketing plan, positioning on the market, messaging, target audience. Moreover, marketing teams need easy-to-use tools to organize their work more efficiently.

And here comes Confluence!

1. Encourage knowledge sharing at work

It is important to create a shared understanding of what your team is building because if your strategy is not explicit enough, every team member will understand your marketing their own way. When experience people gain from their mistakes and some useful insights remain at the level of individual knowledge, colleagues don’t have an immense opportunity to learn from each other’s experience.

All this information can be easily organized and structured in a shared Confluence space of any marketing team. You can create multiple pages with useful information such as positioning, messaging, marketing plan, competitive analysis, editorial calendar, how-tos, and more.

The best thing is that your team can swiftly add their suggestions to the content or comment the entire page to share and discuss their ideas making live and real-time collaboration possible.

All members of the team get timely notifications about the changes made to the existing content or any new information in the space related to marketing. This way Confluence allows users to easily develop and update content keeping the team in sync.

If you only begin your Confluence journey and need some tips about how to wisely use this knowledge-sharing platform for marketing, check out the Marketing Guide created by Atlassian.

templates in Confluence for marketing teams

2. Take advantage of custom Confluence templates

Confluence templates can help you simplify formal workflows you deal with on a daily basis, so you can get your common tasks done faster. Editing a template takes far less time than creating something from scratch. All you need to do is to follow the directions on a Confluence page and, of course, add the information that is important for your team.

Confluence template

Templates help you maintain document consistency and make sure that you and your colleagues are less likely to leave out key information. When you open the marketing plan your teammate created with the help of templates, you know where you can find the information you are searching for because all marketing plans will have the same structure thanks to the blueprints. Whether you’re a marketing department of many or a team of two, you can design your custom blueprints that will better fit your specific needs.

You can also explore Atlassian blueprints for Confluence Cloud to use in your work or just get inspired and create your own templates together with your colleagues.

3. Create courses from scratch

It is not enough to equip your team with the right tools and encourage knowledge sharing, it is important to ensure that people know how to work under new conditions and have no problems using Confluence. In this case, it can be useful to create a course for the marketing department. You can populate it with the most informative pages from the Marketing space we created earlier.

create courses in Confluence

Moreover, you can incorporate your learning content with a quiz to track the progress of course participants and check what they have learned and retained.

quizzes in Confluence

This way new hires can take this course to learn the basics during onboarding and experienced marketing managers can always use this course to refresh and structure their knowledge or learn new information about their sphere.

At the same time, marketing assets are also valuable for other teams. Sales and engineering teams need to know the key aspects of your marketing strategy, strategic plans, positioning, messaging, buyer persona descriptions, your customer’s jobs-to-be-done, the latest market researches, your target audience. This knowledge will help you have a team that not only has a shared vision, but also is focused on making that vision a reality.

You can create another marketing course for these teams and start it with a quiz that will help course participants identify their strong points and detect their knowledge gaps to focus on them. Or you can create a fun marketing quiz to engage your colleagues and heighten their interest to the topics you will highlight in the course.

check knowledge in Confluence

This way you can motivate your team to attentively read the content of the course delving into the subject of each module.

Confluence for marketing teams: Things to keep in mind

  1. Set the stage for open communication in your team and encourage knowledge sharing in Confluence
    1. Create a separate space for all the information about marketing
    2. Grant your team permissions to add pages, blogs, and comments
  2. Try out ready-made templates to help your team collaborate more quickly
    1. Check Confluence marketing templates and see what works for you best
    2. Create your own templates to save your team’s time
  3. Make sure your team is on the same page
    1. Create courses and quizzes in Confluence to help your team learn new information and refresh knowledge
    2. Use courses for onboarding of new hires

We hope that our tips will help marketing teams unleash the potential of Confluence. Feel free to share your ideas of how you connect all members of the team to create buzz-worthy marketing materials.

How to Create Education Courses Right in Confluence

June 14, 2021
#How To#Confluence#Learning Management
7 min

In this blog post, you will discover how to create training courses in a jiffy using the izi – LMS for Confluence app, extending your favorite team collaboration platform to create training courses in Confluence.

Employee training helps you provide your new hires with a clear path to the goals you want them to achieve, improve the skill level and competency of your employees, and support them in advancing their careers. Regardless of the industry, effective onboarding and training processes are vital to remain successful in today’s market.

Moreover, learners can take courses in Confluence at their own pace from the comfort of their own desk using the UI they are familiar with. Just think of the time and effort course administrators and participants would spend to understand the basics of how to handle a third-party Learning Management System (LMS).

Build training courses with rich content

Today people have higher expectations of employee training programs. That is why they want learning materials that are easily accessible, up-to-date, and engaging.

If you are already using Confluence, you know that this powerful wiki software helps you create easy-to-access rich content pages. And with the help of izi – LMS for Confluence this team collaboration tool becomes a platform where you can create and store any content to train or educate your team members or participants who are not Confluence users.

create courses in Atlassian Confluence

To get the best results from your employee training, you need to engage your employees and make them want to learn more. Having LMS in Confluence, you can enrich your courses with YouTube videos, images, PDF files, and more to keep it interesting and hold everybody’s attention.

engaging content in Atlassian Confluence

Let employees learn at their own pace

Unlike traditional learning with a teacher or instructor, with the izi – LMS for Confluence app your employees can learn at their own pace taking their time to thoroughly study all the materials before they jump to the next module.

You can break the program of your course down into smaller pieces with no need to produce huge modules. And this way, your staff will have a chance to recall the required information.

training material in Atlassian Confluence

The best thing is that you can use the existing Confluence pages and quizzes to create training modules for your courses. This app makes creating new courses and making use of old training material a simple and smooth process.

reuse Confluence pages and quizzes for employee training

The izi LMS app allows you to customize your training content based on learner needs.

Your employees see an education course as a series of modules with training materials and quizzes. A course administrator can check participants’ progress to see the completed modules and find the ones where employees got stuck.

training modules from employee training

Try it for free

The more skills your employees have, the more efficient the workforce becomes, getting more things done for your business. So to say, a win-win situation for both the company and the employees.

Improve your employee training with the help of izi – LMS for Confluence. Try this app for free and check how it can work for your training courses, and more!

This app is available for Confluence Cloud, Data Center, and Server.

Read more about how your team can benefit from using LMS for Confluence:

 

 

If you have any questions, feel free to comment on this blog post.

Choosing the Right LMS for Your Team

February 9, 2021
#Learning Management#Confluence
13 min

Today, when coronavirus puts a spotlight on remote working, a lot of companies show interest in eLearning. If your organization wants to build a remote learning environment, it’s crucial to find a user-focused solution that will not only correspond to the company’s business needs but will help you create top-notch training for the team, partners, and customers.

Remote-friendly companies of all sizes use different software to manage their tasks, communicate, and structure their work, including Confluence. Confluence is a shared workspace that allows teams to create, discuss, and share content. You can power up this software with different apps depending on your needs. For example, it can work as a learning management system.

Since we want you to have your options open, we’ll feature both Confluence apps and standalone tools that can help you create and deliver training courses:

Here is a brief summary of all the solutions we will describe in detail.

So if you are looking for more opportunities to improve your employee training, let’s learn a bit more about how you can deliver and track your online learning.

Google Classroom

This free solution can be a perfect match for those who already use other Google Workspace products. You need a Google Workspace account to create and manage content. The great thing is that you can use any existing Google document as a training material without fuss, be it a Google Sheet, Slide, or Form.

The Classroom helps you make the most of G Suit products when it comes to interaction between teachers and students. For example, you can perform face-to-face training with the help of integration with Google Hangouts and create quizzes using Google Forms.

The familiar and easy-to-use interface lets you start working without any problems. Just note that you need to create accounts in Google Workspace to access all the capabilities of Google Classroom.

It’s difficult to name the Classroom a full-fledged LMS since you can’t create courses or get extensive reporting on your students’ results. However, it’s a powerful platform for interaction between students and educators where they can share materials and stay in touch from school/university, from home, or on the move.

The Classroom is free to use.

izi – LMS for Confluence

Having an LMS in Confluence enables unlimited opportunities for eLearning right in Confluence. You can create courses and quizzes right after its installation. The great news for Confluence admins is that it works out of the box.

izi LMS app allows you to repurpose Confluence content and use existing pages for your training courses. It’s especially handy if you use Confluence as a knowledge base and have many pages with important information. You can structure this useful content as training modules, chunking all the information into digestible bites to ensure that users pass the course step by step.

If you need to perform a knowledge check or pre-employment testing, you can take advantage of quizzes right in Confluence. It’s a good idea to add quizzes to courses to reinforce the knowledge acquired by participants. Moreover, this app lets you reuse existing quizzes or just use them separately.

The Learning portal is one click away from the Confluence menu bar, it provides users with a bird’s eye view of their training progress and allows them to quickly access courses and quizzes. Learners do not need to switch between Confluence and a third-party LMS, they can find all the materials right in Confluence.

You can share courses and quizzes with existing Confluence users or people outside your Confluence. You do not need to pay extra for course participants without Confluence accounts. Course administrators have reports for tracking participants’ progress and course completion.

izi LMS is available for Confluence Cloud, Data Center, and Server. Your team will rapidly get a handle on how to create and take courses and quizzes because they already are familiar with the user interface in Confluence.

You can check the capabilities of the LMS in Confluence during a free 30-day trial.

Gilly – LMS app for Confluence

Another app that can power up your Confluence with courses is Gilly – LMS app for Confluence. This multifunctional solution is an integration of EduBrite LMS with Confluence. It helps you turn Confluence into LMS with the help of macros. You do not need to create accounts for your Confluence users because they automatically get EduBrite accounts when they start a course.

This app meets practically all of your training needs ranging from a robust knowledge base you can build to certification programs you can create by yourself.

Gilly is a free app that requires integration with EduBrite. This means that you will need a paid EduBrite account. Before using the app in Confluence, your Confluence administrator needs to perform additional configuration of the Gilly app. Only after that, you can create courses in EduBrite. Then you need to add them to your learning dashboard in Confluence.

Courses can contain multiple modules with several sections you can navigate with the help of buttons on the screen.

his app is available for Confluence Cloud, Server, and Data Center. You can check its capabilities during a free 14-day trial.

LearnUpon

Probably this solution has every possible feature you can think of when we speak about learning management systems. For example, it provides integration with Zapier and other tools to help users connect their LMS with CRM, webinar software, payment gateway, and more. Moreover, you can even sell courses and training created with the help of LearnUpon.

You can find many use cases described in the LearnUpon blog and discover a lot about how to adjust your existing processes to online classes and courses.

With LearnUpon, users can access a dashboard with the essential information about their courses, achievements, and live sessions.

You can create remote training and onsite classes in a blink of an eye. This app allows you to take advantage of gamification elements to better motivate and engage your teammates in the learning process.

This solution has no integration with Confluence. It has even more capabilities than a user needs, so it’s a good idea to give this app a fair 7-day free trial before you decide to purchase it.

How to choose your LMS

Obviously, your choice of the right LMS for your team will depend on your requirements and use cases.

For Confluence users:

  • izi – LMS for Confluence is for teams that want to work and learn without switching between different tools using Confluence. With this app, you can take advantage of existing Confluence content and reuse it for your courses. You will save your team time and effort because the UI of the app will be familiar to Confluence users.
  • Gilly – LMS app for Confluence can be a good fit for you if you are already using EduBrite and your company starts using Confluence. You can also choose this app if you do not want to mix your existing Confluence documentation with training materials. In this case, you can store courses right in EduBrite.

For those looking for standalone solutions:

  • If you need software that will help you keep in touch with your students and perform remote training, Google Classroom can work for you. It can also be useful for small teams with a low budget.
  • You can take advantage of LearnUpon since this learning management system is tailored to the needs of companies that want to level up their learning process.

How to Set Up Product Knowledge Training in Confluence

August 13, 2019
#Confluence#Learning Management
9 min

Salespeople must be fluent when it comes to the products they sell. Customers tend to purchase products and services from companies whose representatives can confidently speak about what they offer. If a company doesn’t pay attention to team product knowledge training, it may result in loss of customers and reputation.

Product knowledge training can help organizations boost the overall performance of their sales team. However, creating successful knowledge training is a challenging task. It is essential to provide your team with the tools they need to successfully sell the full suite of services.

Use Confluence for product knowledge training

It is always a good idea to use solutions your team is already familiar with not to make the training process too tedious and work-consuming.

Just imagine that you need to pull employees from their daily responsibilities to teach them how to use a new learning management system (LMS).

If your team is already using Confluence for team collaboration, you will enjoy a smooth process of teaching your sales professionals with the help of izi – LMS for Confluence. This app helps teams worldwide create courses right in Confluence and deliver top-notch online training.

Provide training in bite-sized modules

To ensure that your sales team retains product knowledge, you can break down the course content into manageable chunks. You can divide all the information about the product into modules building sales knowledge logically. This way, your salespeople can consume easy-to-digest information that fits in their normal workflow.

When it comes to product knowledge training, you can provide course participants with the product overview, your value proposition, the competition, and how you win.

product knowledge training in Confluence

Since the modules are brief, the information is more likely to be retained and applied. For instance, you can familiarize your sales team with client needs, improve objection handling, and motivate them with the most exciting success stories.

Engage sales team through diverse training content

To educate employees on your goods, you can create product videos that explain and visually exhibit product benefits. Demonstrate how customers solve their problems with the help of your product.

add videos to training courses

Moreover, you can add engaging quizzes to the course to help course participants capture information on the fly.

add quizzes to training courses in Confluence

Videos, tutorials, and quizzes will encourage your team to learn more about your product. Above all, a perfectly designed interactive training course can act as a catalyst in improving sales success.

Build an easy-to-use knowledge base

To quench the thirst for knowledge of your employees, you can create multiple courses on various topics. However, when it comes to organizing training content, you need to efficiently structure all existing courses. In this case, you will help your users find what they are looking for without getting sidetracked. 

izi – LMS for Confluence adds the Learning tab to the header menu of Confluence, helping users swiftly enter the knowledge base.

learning portal in Confluence

In other words, everyone can use the Learning catalog when they need a refresher or want to continue with their courses.

Collaborate on training materials with your team

Confluence allows people to collaborate on content. This also applies to courses because course administrators can easily discuss the structure or materials they want to include.

collaborate on training content in Confluence

They can point out if the course lacks some content and discuss the outdated content right in the comments of a course administration page.

Track progress to understand if training works

It is essential to make sure that course participants have digested the material and arranged it. Course administrators can track the progress of all the people involved in the course.

track course completion

Checking the results, they can offer additional training to the people who have some pitfalls during education. Finally, course administrators can export course reports on the fly.

export course progress report from Confluence

Create fluent product knowledge training

Product knowledge is one of the sales skills crucial if you want to improve sales performance. It’s important to make sure that your sales professionals can convert prospects into customers and provide them with impeccable client service.

Salespeople are snowed under with endless documentation, product spec sheets, brochures, YouTube videos, and more. So it is essential to provide them with the information they need. And here comes well-structured product knowledge training.

Try izi – LMS for Confluence free and create your first course to provide your team with consistent sales training.

You can check the sample training courses and try them either as a participant or as an administrator. You can also use our demo site to try out this app and discover its features with no need to install it.

If you have any questions, feel free to comment on this blog post or you can just drop an e-mail at kkolina@stiltsoft.com.

 

Easy Steps to Amplify Employee Training in Atlassian Confluence

June 13, 2019
#How To#Confluence#Learning Management#Document management
11 min

Luckily, employee training is no longer limited to classroom learning with cluttered PowerPoint slides and handouts with endless paragraphs of text. Nowadays, when training content is more accessible than ever before, both employers and employees have higher expectations of employee education. Companies are looking for solutions that can help their teams learn and retain information effectively and remotely. Trainees are looking for well-structured courses with interactive and engaging content they can access in one place.

We will show you how companies that focus their attention on continuous employee training can benefit from using Confluence along with izi – LMS for Confluence and Smart Attachments. A bundle of these solutions powers up Confluence helping its users create effective training courses and manage learning or educational materials with ease.

Below are some steps that can help any organization provide its employees with education courses tailored to their needs.

Step 1: Populating space storage with training content

Document management is of the utmost importance when it comes to retaining training materials. Course administrators need to work with multiple files and documents to create engaging training content and deliver clear messages on a given topic to each worker.

With the help of the Smart Attachments for Confluence app, course administrators can benefit from using a centralized file storage in every Confluence space aggregating the informational modules for courses. This solution helps them instantly create a clear hierarchy of educational resources adding separate folders for different courses, topics, or learning modules. They can rapidly re-use these materials in any training course or on Confluence pages.

training content in Confluence

Course administrators can keep their files in Confluence with no need to use any other file-sharing services. They can also edit files right in Confluence with the help of the Atlassian Companion app keeping the entire history of document changes in the space storage.

For more tips on how to better work with files and documents in Confluence, check our blog post on document management.

Step 2: Creating a new training course

izi – LMS for Confluence allows course administrators to create new courses from scratch. They can divide the program of the course into multiple topics and populate them with the required learning modules and quizzes. They can also reuse existing materials, quizzes, and tests from other training courses or add any Confluence page that contains important information to the course.

To facilitate the interaction between the course modules and the learner, the administrator creates engaging content. Having an LMS in Confluence, they can easily combine text with YouTube videos, images, PDF files, and more.

training course in Confluence

They can add more modules and sections, swiftly reorganize or rename them, or delete the ones they don’t need.

employee training in Confluence

The next step is to create even more effective training materials and add more useful information for self-study.

Step 3: Embedding additional training content into course modules

Adult learners are self-directed and goal-oriented. This means that any course creator needs to focus on what’s important for the employees and be short and concise so that the learners can quickly refer to and recall the information. So it can be useful to put the employees in control of the learning process and provide them with additional resources they may need to dive deeper into the topic.

The Smart Attachments for Confluence app helps course administrators avoid endless texts and embed files and folders into the course modules right from the space storage. This way students can access this information in one module and easily navigate through directories with materials finding resources to enrich their knowledge.

embed files and folders in Confluence

When the course is ready, a learning administrator needs to share it with the employees.

Step 4: Enrolling participants

Even the employees without a Confluence account can take advantage of the training course created with the help of izi – LMS for Confluence. Course administrators can effortlessly add Confluence users and emails of their colleagues to the list of course participants.

enroll course participants

Moreover, they can add the course to the Learning catalog (available in the Confluence header menu). This means that all Confluence users can find this course in the Learning section and easily self-enroll.

learning catalog in Confluence

Step 5: Tracking results

Course administrators can access all the required information to evaluate the employees’ progress. They can check the average time the participants need to complete each module and view the completion rate per module to get some insights. They can also get detailed information about the progress of every participant.

tracking course results in Confuence

Moreover, you can create customizable reports about all the courses on one page. Learn more about how to create course reports and check course results on the fly in this blog post.

Use Confluence as LMS for employee training

Whether you want to boost your employees’ motivation, check their level of skills, or create a smooth onboarding process for new hires — you need the right platform and tools to ensure your staff training is a success.

Confluence might be an ideal solution for effective interactive employee training if you use it along with izi – LMS for Confluence and Smart Attachments for Confluence.

If you’re ready to dig in, discover how to encourage self-directed learning in Confluence and ace employee certification helping your employees learn at their own pace.

If you want to discover more about how to turn Confluence into an LMS for effective employee training, let’s chat about how to get through it in the comments below or you can just drop an e-mail at kkolina@stiltsoft.com.