Confluence Best Practices for HR Team

May 10, 2023
#Confluence Tutorial#Confluence#Learning Management
13 min

Confluence is an incredibly powerful tool that enables teams to work together and store knowledge. Many companies worldwide use it as an intranet, employee handbook, or collaboration platform. In this article we’ll cover the best tips and tricks for using Confluence by the HR team, such as organizing HR info, creating docs that people will actually want to read, and enabling interactivity by adding courses and quizzes right in Confluence. These tips are gonna help you to create amazing employee experience for your team.

Creating Clear Structure of HR information

Before adding content to Confluence, it’s essential to have a clear structure of HR docs in place. With so much information available, employees and HR team can easily get lost and waste time searching for what they need. A well-organized structure can prevent this and create intuitive navigation.

Start by thinking about what structure makes sense for your company. What materials are helpful for everyone? What’s only needed by certain departments? What information should be available to all employees, and what belongs to sensitive content – and should be accessed only by a certain group of people?

Here’s an example of how you can organize HR information:

How to organize knowledge base in Confluence

  • Organize content by the audience. Divide spaces for HR external and internal issues. Store all general policies and benefits that employees should have access to in a separate space, while internal issues like incidents, personnel file save for the HR team only in another space.
  • Consider separating information related to a department or function from content shared across the whole business. It will not only benefit search but also make permissions easier to manage.
  • Take security seriously. Restrict access to sensitive information. Refer to the guide on how to limit access to a page or a space.
  • Create a separate space to store and manage personnel files. Create a page for each employee to store personal info, as well as their performance records and achievements. Archive pages when an employee leaves the company.
  • Consider creating a separate space for onboarding to make navigation easier for newcomers.
  • Use space analytics to understand what content is popular and improve your structure accordingly.

HR Team often wonders whether it’s better to organize info by pages or spaces when dividing it up by departments or functions. Well, there is no one-size-fits-all solution when it comes to organizing your information. The best one is that meets your organization’s needs and makes it easy for people to find what they need.

Creating HR Docs that Employees Will Love to Read

Now you have a well-organized info structure, it’s time to make your HR docs engaging and informative. Having a user-friendly content view is super important.

To create visual hierarchy and break up text in Confluence, use headings, subheadings, and bullet points. Our brains like things to be organized, so it’s much easier to understand info when it’s broken up into sections and easy to navigate.

Avoid using technical jargon and complex phrases that employees may not understand. Use simple, straightforward language that’s easy to read and comprehend. Try to write like you’re telling a story to a friend.

Create Templates for Commonly Used HR Documents

One way to save time and keep staff organized when producing HR documents is to develop templates for frequently used materials. These might include performance reviews, job descriptions, how-to guides, and reports. Templates also promote uniformity and establish a standard structure for documents.

Creating a template takes only a few minutes, but it can save you a lot of time later when it comes to editing and organizing your content. Here is a short instruction on how to create a template in Confluence.

Keep in mind that Confluence offers a range of helpful ready-to-use templates for various purposes. Below is a compilation of some of the most beneficial HR templates currently available in Confluence Cloud:

HR templates in Confluence

  • 90-day plan: suitable for onboarding new employees, this template keeps goals, tasks, expectations, and important links in one place for the newbies.
  • Team homepage: designed for HR teams or any other team, this template highlights the team goal, progress, team members’ roles, the latest updates, and relevant links.
  • How-to article: a step-by-step guidance for solving problems or completing tasks.
  • Quarterly check-in: a useful framework for reflecting on progress, identifying areas for improvement, and setting goals at the end of each quarter.
  • HR knowledge base: a well-structured template for important HR information on corporate policies and practices that can be a starting point for the employees.
  • Employee handbook: similar to the HR knowledge base template – organized page for a brief understanding of company policies.

Discover all available templates here.

Use Macros to Create Visually Appealing Page Layouts

Macros are shortcuts that let you perform complex tasks in just a few clicks. They can be super handy when it comes to formatting your pages and making them more visually appealing. Some of the most useful macros are:

Use macros in Confluence to make content super easy to read

  • The Info, Tip, Note, and Warning Macro: highlight important information on your Confluence pages by creating colorful boxes around your text. It makes the info more noticeable and easier to find.
  • Divider: this macro lets you separate different sections of text with a horizontal line, making it easier to distinguish one part of the page from another.
  • Expand Macro: if you have a lot of optional or extended information that you want to include, the Expand Macro is your friend. It lets you hide the additional text behind a clickable button so that readers can choose whether to expand and read it now or come back later.
  • Table of Contents Macro: super useful for longer pages. It lets you add a clickable list of contents to the top of your page so that readers can jump directly to the information they’re looking for without having to scroll through everything.
  • User Profile Macro: saves you from the hassle of manually adding contacts and usernames. Instead, you can quickly pull up a summary of someone’s Confluence profile.

Adding Courses and Quizzes in Confluence to Learn Easily

When employees need to read and learn a lot of documents, it can be exhausting and inefficient. HR and learning experts are trying to create the best learning experience using interactive courses and quizzes. The good news is that you can also do this right in Confluence.

Although the basic functionality of Confluence does not offer creating courses and tests, one of the main advantages of Confluence is its flexibility. You can use hundreds of apps to expand its functionality and customize the system to your needs. One of the most useful apps for HR teams and learning is izi LMS for Confluence.

This app allows you to create courses and quizzes, enroll users or entire groups, and receive reports without leaving Confluence. After installing, it appears in Confluence header and natively fits its interface. Here is an article on quickly explaining how to create courses with izi LMS.

Now let’s go to practice. Here are a few cases when adding courses and quizzes in Confluence can not only help employees learn better but also save time and make life easier for the HR team:

Employee Onboarding

Instead of sending new hires a stack of policy links to read through and then hoping they’ve actually done it, you can create a course with all the necessary information and enroll them. The newbie gets a notification to take the course, and you’ll get a notification when they finish, along with a report.

Internal Learning

Your Confluence may already have tons of info – policies, product documentation, and best practices. Now it’s time to get your employees trained. Instead of moving employees from one working system to another for training or transferring content and documentation to a third-party LMS, you can create training courses and quizzes right inside Confluence.

Compliance and Assessments

Some positions require mandatory tests to confirm qualifications. You can create tests with different types of questions, set deadlines, and view reports right in Confluence. You can download reports for an auditor if needed.

Change Management

When significant changes happen in the organization, it’s not enough for the HR department to inform employees; they need to be sure that everyone understands and retains the information. You can create a course with the relevant information, enroll the users, and see which employees have passed it. The report, in that case, is verifiable proof that the employee has read the information.


Quick note

izi LMS is a Confluence app, which means you don’t need to learn a new system or go through any sign-up processes. Simply install it and open Confluence to access all the features. For installation send the app link to Confluence admin in your company. The app has a 30-day free trial period.


And last but not least…

Once your company uses Confluence, it’s important to train your team on how to use it. Teach them how to create and edit content, how to use templates, and how to collaborate with others. By providing training, you can ensure that your team uses Confluence to its fullest potential and your efforts have paid off.

Related posts

How to Ace Employee Certification in Atlassian Confluence

April 14, 2023
#How To#Confluence#Learning Management
10 min

Today companies that invest in employee training open the door to new business opportunities and are more attractive to their potential workforce. These organizations need a way to check the level of skills, experience and expertise of their employees on a continuous basis. Some choose professional certification for that. While it is required for certain professions (doctors, pilots, emergency medical technicians, for example), many employers turn to professional certification voluntary. Why? Here are some of the reasons:

  1. Certified employees prove that they have what it takes to be effective making their employer feel more confident
  2. Personal sense of achievement fuels individual’s drive to work even better and harder
  3. Improved skills enable staff to undertake a greater variety of work
  4. Credibility boost in the eyes of company’s clients when its workers stay up-to-date on the hottest trends in their industry
  5. Successful certification may result in income and/or status increase both for the employee and the organization
  6. Companies need a way to identify knowledge gaps reducing potential risks, especially in critical areas such as safety
  7. We all love being rewarded, after all

There are plenty professional certifications provided by professional societies and associations, as well as companies (such as Google, IBM, Microsoft, Cisco, Amazon, Salesforce, etc.) interested in raising industry standards. In addition to going with third-party certifications, you can create your own internal ones. They are likely to have less credibility for clients compared to third-part certifications, but will be most relevant covering your unique processes, requirements and best practices.

In this blog, we will tell you more about internal certification with and without training and will also highlight a way to check if your employees are ready to take a third-party certification.

Employee certification in Confluence

To prepare for internal or third-party certification you can:

  1. use a separate learning management system (LMS) to help employees engage with training content
  2. encourage your team to get ready on their own
  3. create training courses in Confluence

If your company uses Atlassian Confluence, you can organize internal certification or set up preparation to a third-party professional certification using izi – LMS for Confluence – create certification training courses and/or certification quizzes (tests). You can make training and certification more appealing for your team because they will use the platform they already know. All you need to do is to populate your Confluence with the proper materials to train and educate your team.

The izi LMS app offers various options to choose from when it comes to certification.

Internal Certification with Prior Training

Having all of the required information to get certified on hand in Confluence LMS will make everyone’s life a lot easier. This means that you can provide your employees with training and education right in Confluence.

Your learning administrator can create a course with multiple modules divided by topics, time period, and more. The app also allows you to build self-check tests after each learning section to evaluate students’ knowledge. Or you can add only the final test every participant must take to complete the course and get certified. This way you can easily assess competences and skills of employees.

Your employees can train online at their own pace learning the information in each module.

The course administrator can easily check the results of all the participants.

Internal Certification Test

Regular internal certification tests help you confirm that the individual possesses the experience and skills to perform a specific job or uncovers the lack of knowledge about an organization’s products, services, policies, safety practices etc.

For internal certification tests that don’t require prior training, you can create quizzes (tests) using various types of questions. Moreover, you can reuse questions from other Confluence quizzes on related topics.

The izi LMS app allows you to easily enroll both Confluence users and people outside your system. This might be helpful when you need to certify people who are not working in your company.

You can track the certification progress of your employees checking how each participant did and the score each person got.

This way you can see the status of all their certifications and training requirements in one place.

Readiness Check for Third-Party Certification

As a manager, you need to keep an eye on anything that might impact the process of employee certification. So in case another company certifies your team members, it is better to check onsite if your employees are ready to get certified. This way you can save company’s time and money and certify only well-trained personnel.

You can create quizzes to assess knowledge, competences and skills of the people who are going to obtain certification off-site. So all quiz participants must complete the quiz successfully to get a certification permit. Just set the pass target, the number of attempts and the time limit and then track the results.

Take your employee certification to the next level

Certifications act as benchmarks for employee competency and performance. Whether you’re assessing knowledge of your team or aiming to increase their skills, staying on top of certifications is a key part of running an effective workplace.

Use izi – LMS for Confluence to make sure all of your employees are meeting industry standards. Constant certification in Confluence can help your team increase available skills, achieve their goals and tackle everyday challenges.

You can check the sample training courses and try them either as a participant or as an administrator. You can also use our demo site to try out this app and discover its features with no need to install it.

If you have any questions, feel free to comment on this blog post.

Try izi – LMS for Confluence for free

If You Use Confluence, Your New LMS Could Be Hiding in Plain Sight

March 25, 2023
#Confluence#Learning Management
13 min

A learning management system (LMS) can be a roadblock or a fast track to staff training, knowledge transfer and compliance, depending on the way it is used.

There are plenty of forks in the road even before you select a system from the 800-plus options available, and that number continues to grow. You might choose a generic LMS or one niched for particular industries, channels, prospect use cases, budgets, and more. Then, you’ll need to assign your team and roles to project manage data migration from your legacy system (if that’s possible) and integrate the new LMS with how your company works. It could take a year to get to the implementation stage if you’re hosting the system on your premises or less for a hosted or cloud-based system.

Are you getting a sense of one of the critical issues of adopting a new LMS?

Time is the real cost of an LMS

When your new LMS is live, think of the time wasted to get staff up to speed with the new interface before they’ve even started the real training. Some of your workers may even dig in their heels, saying they haven’t had a chance to get around it.

That could be because they’ve actually run out of time, and they may not be lying.

More than 1,100 times a day, the average employee switches between 35 job-critical applications, a Pegasystems Inc report has found. It surveyed 35 global companies across 11 industries. Staff using more than 30 applications each shift made 28% more errors than their peers who used fewer apps. The report says expanding this over the years sees days of lost time and much highly error-prone activity. In other words, if your staff switch systems less, they’ll make fewer errors and will be more productive.

work in Confluence without switching

It adds up.

Over a year, employees’ idle time costs companies more than $100 billion a year just in the US, according to Harvard University researchers. Too much idle time means staff aren’t being productive and are at risk of becoming disengaged and demoralized with their work.

Of course, the other costs of adopting an LMS include support, maintenance, creating content, and managing learning. Most vendors offer a per-user, per-month pricing model, and the price goes up if you opt for extra features.

LMS for Confluence that comes to where your staff operate

If you’re already using enterprise collaboration software such as Atlassian Confluence, your staff are no doubt comfortable whether they’re working face-to-face or remotely.

So, why not bring your new LMS to Confluence, so they don’t have to learn a new system? After all, if they’re learning new content within Confluence, chances are they’ll already be switched on to collaborate.

LMS for Confluence

Studies show if you interact with others, ask questions and use what you’ve learned, you’ll remember 69% of the content in two days. That compares with just 28% if you learned solo.

Nesting your learning portal within Confluence helps make your staff more efficient. An Association for Intelligent Information Management study found more than eight in 10 businesses said they wasted too much time searching for and recreating knowledge. In fact, US businesses waste three-quarters of a trillion dollars searching for content that already exists.

Having your LMS sitting within Confluence means staff won’t have to switch to a separate system for learning, and you’ll save time on system integration. You’ll be able to keep tabs on certifications for your organization for legal compliance, too.

Confluence as your LMS makes sense.

There is an app that’s a Confluence learning management system, set up and ready to go for:

  • Pre-recruitment testing
  • Employee onboarding
  • E-learning
  • Creating quizzes from scratch
  • Developing courses
  • Checking product knowledge
  • Training and
  • Testing as well as certifications.

It’s a Confluence app called izi – LMS for Confluence – it lets staff easily move from working on tasks to training and back without leaving Confluence. It’s just had a name change from Courses and Quizzes – LMS for Confluence, by the way.

izi - LMS for Confluence

The back story

Since going live in October 2015, this Confluence LMS has been harnessed by teams across the globe for staff training and more within Confluence. It’s particularly popular in the US, Germany, the UK, India, and the Russian Federation, according to Crunchbase. Most users are tech companies, but it’s also gaining traction in pharmaceutical, automotive, banking, insurance, and medical spheres.

The multi-award-winning company behind izi – LMS for Confluence is Stiltsoft, which started operating in 2010. It offers 20-plus apps for Atlassian tools, including the popular Table Filter and Charts, also available from the Atlassian Marketplace. Stiltsoft has more than 7,000 customers in 80-plus countries. They include Netflix, Allianz, Symantec, Logitech, Tesla, Samsung, Dell, Mercedes-Benz, AT@T, and Walmart.

Stiltsoft customers

Stiltsoft has won Codegeist awards for best apps and, in 2021, was named an Atlassian Platinum Marketplace Partner. It’s also active in the Marketplace Bug Bounty Program.

How this LMS for Confluence works for enterprises

Here’s what’s on offer with this Atlassian Confluence app.

For Confluence users, the interface of this LMS is already familiar. Simply enroll using Confluence users and groups that are already set up in Confluence. That means there’s no need to handle user management in this LMS.

Once the app is on your Confluence dashboard, get started by choosing either the introduction to:

Each section steps you through with lots of screenshots to help visualize the process. Add text, images, rich text, presentations, links, or videos to bring your content to life. You’ll have professionally designed blank templates as your canvass to begin creating.

For example, when you build a course, you can create, add and organize modules, and enroll users or groups, even anonymous users, too. Once they begin, participants can use the My courses tab to see the learning portal to check which courses they’re enrolled in and track their progress.

Learning portal in Atlassian Confluence

As a creator, you’ll access a dashboard to create new courses and quizzes, as well as find those you’ve set up before. Creators can also be participants in courses others have built or even you’ve built yourself. Importantly, you’ll be able to check on who’s completed which course and who may need a nudge to keep learning.

tracking course progress in Confluence

One feature of izi – LMS for Confluence is the ability to create a quiz from anywhere in Confluence – just using the plus sign in the sidebar and selecting the Quiz blueprint. If you can’t find a feature you’d like, you can request it as well as share your feedback via a survey or an interview.

So, whichever way you look at it through the kaleidoscope of time, choosing an LMS is a major move for any business. You could be just a few clicks away from moving e-learning to the next level for your staff.

Try LMS for Confluence free

You’ll find izi – LMS for Confluence in the Atlassian marketplace. izi is easy to download and try for free for 30 days, plus you can book a 30-minute demo to help you on your way to more seamless e-learning Confluence-style in your business.

Unlocking the Power of an LMS in Confluence for Efficient Employee Training

March 14, 2023
#Confluence#Learning Management
9 min

Employee training is an essential part of any business. It helps employees understand their roles, increase productivity, and stay current with industry trends.

To maximize the effectiveness of employee education, many companies turn to modern solutions for learning management. Of course, choosing the right solution for top-notch training can be challenging.

We think that one of the best ways to do this is to provide training tailored to each employee’s needs. As such, you can use the software that your team is familiar with, like Confluence. By adopting this approach, companies can reduce the time and resources they spend on training while also providing their staff with the tools they need to succeed.

Let’s see how to elevate employee education by leveraging a learning management system in Confluence.

Why use LMS in Confluence for employee training

Confluence is a remote-friendly team workspace that allows users to create and share content, collaborate, and access various learning resources. You get a centralized platform for managing content, reducing the need for multiple third-party tools. Furthermore, Confluence allows users to easily structure content in a cohesive way, which helps accelerate the learning process.

We bet that you already have a lot of information in your Confluence that training administrators can use for employee education. So turning your Confluence into a fully-fledged learning management system is a great idea. And it is possible with the help of izi – LMS for Confluence. This app requires minimal setup and makes Confluence more powerful and user-friendly, allowing companies to quickly get their courses up and running. And employees, in turn, get an interactive environment to engage in.

Create courses in Confluence

Setting up an LMS in Confluence is quick and easy. After installation of the app, creators and learners get immediate access to the Learning portal in Confluence.

lms-in-confluence

Learning administrators can create courses from the portal view or from anywhere in Confluence by clicking the Create button and using the Course template.

One of the main advantages is that izi LMS allows reusing the existing content and separate Confluence pages as training blocks of the course. Administrators can edit content if required to ensure each training module has a clear objective and the course is well-structured and easy to follow.

Populating training modules with images, videos, PDF files, and quizzes helps create engaging and interactive training materials. Moreover, administrators can update content for already enrolled course participants. In this case, employees receive the most up-to-date information when something has changed in the process covered in the course, or there is a new training module.

Check for content updates

To notify course participants about the necessity to finish the course, creators can set up automatic reminders for course participants.

Course reminders

Enjoy a smooth learning process

Confluence users can browse the Learning catalog of available courses and self-enroll in the ones they find interesting. Also, they see their progress in the courses they are taking.

My courses in Learning

Learners see every course as a set of training modules they need to study carefully and complete one by one. Courses can contain quizzes that help assess user knowledge and understanding. This allows course administrators to rapidly identify gaps in knowledge to pay attention to and adjust courses accordingly. Questions can be of four different types:

  • single choice
  • multiple choice
  • true/false
  • free text

Free text questions let participants share their thoughts on the question with the course creator, who then needs to review answers and mark them as correct or wrong.

Free text review page

Participants can self-enroll in quizzes with a link. This facilitates the task of inviting multiple users to a quiz without typing their names individually.

Quiz self-enrollment link

After course completion, participants get certificates they can download and share with their colleagues or on social media. It helps increase employees’ engagement and productivity.

Course certificates for participants

Read more about how to ace employee certification in Confluence with the help of courses.

Track participants’ progress with reporting

One of the most common challenges is ensuring employees are motivated to complete courses. To overcome this challenge, it’s crucial to track their progress and guarantee they are meeting the necessary objectives, as well as gain insights into where additional training may be needed.

izi – LMS for Confluence lets course administrators track participants’ activity, assess their performance and generate reports both for courses and quizzes they take.

For example, every course report shows statuses such as Not started, Started, and Completed. Moreover, hovering over the status, you can see the status change history. This feature provides course administrators with a birds-eye view of course progress among all the participants.

Course history of status changes

When it comes to quizzes, course creators can view answers participants gave while taking a quiz vs. correct answers.

Take advantage of an LMS in Confluence

With a suitable learning management system, businesses can ensure their employees receive the education and training they need to succeed. This approach benefits for both the company and its employees, as it allows them to manage their learning and development effectively.

Whether you’re looking for a way to master employee onboarding, level up compliance training, or improve self-directed employee education, izi – LMS for Confluence has got you covered. It allows you to set up courses, track employee progress, and measure their performance on the fly right in Confluence, the software you already know and enjoy using.

Try izi LMS for free and check how it can power up your training processes. The app is available for Confluence Cloud and Data Center.

How to Create Education Courses Right in Confluence

December 20, 2022
#Confluence#Learning Management#How To
7 min

In this blog post, you will discover how to create training courses in a jiffy using the izi – LMS for Confluence app, extending your favorite team collaboration platform to create training courses in Confluence.

Employee training helps you provide your new hires with a clear path to the goals you want them to achieve, improve the skill level and competency of your employees, and support them in advancing their careers. Regardless of the industry, effective onboarding and training processes are vital to remain successful in today’s market.

Moreover, learners can take courses in Confluence at their own pace from the comfort of their own desk using the UI they are familiar with. Just think of the time and effort course administrators and participants would spend to understand the basics of how to handle a third-party Learning Management System (LMS).

Build training courses with rich content

Today people have higher expectations of employee training programs. That is why they want learning materials that are easily accessible, up-to-date, and engaging.

If you are already using Confluence, you know that this powerful wiki software helps you create easy-to-access rich content pages. And with the help of izi – LMS for Confluence this team collaboration tool becomes a platform where you can create and store any content to train or educate your team members or participants who are not Confluence users.

create courses in Atlassian Confluence

To get the best results from your employee training, you need to engage your employees and make them want to learn more. Having LMS in Confluence, you can enrich your courses with YouTube videos, images, PDF files, and more to keep it interesting and hold everybody’s attention.

engaging content in Atlassian Confluence

Let employees learn at their own pace

Unlike traditional learning with a teacher or instructor, with the izi – LMS for Confluence app your employees can learn at their own pace taking their time to thoroughly study all the materials before they jump to the next module.

You can break the program of your course down into smaller pieces with no need to produce huge modules. And this way, your staff will have a chance to recall the required information.

training material in Atlassian Confluence

The best thing is that you can use the existing Confluence pages and quizzes to create training modules for your courses. This app makes creating new courses and making use of old training material a simple and smooth process.

reuse Confluence pages and quizzes for employee training

The izi LMS app allows you to customize your training content based on learner needs.

Your employees see an education course as a series of modules with training materials and quizzes. A course administrator can check participants’ progress to see the completed modules and find the ones where employees got stuck.

training modules from employee training

Gain сontrol over employees’ learning

Content creators should no longer wonder whether the staff actually read and comprehended the documents they write. They can gain control over employees’ learning activities and obtain verifiable proof of mandatory training or assessments. A course administrator can generate reports on course completion and quiz results, as well as track completed modules and identify areas where employees encountered difficulties

Try it for free

The more skills your employees have, the more efficient the workforce becomes, getting more things done for your business. So to say, a win-win situation for both the company and the employees.

Improve your employee training with the help of izi – LMS for Confluence. Try this app for free and check how it can work for your training courses, and more!

This app is available for Confluence Cloud, Data Center, and Server.

Read more about how your team can benefit from using LMS for Confluence:

If you have any questions, feel free to comment on this blog post.

Easy Steps to Amplify Employee Training in Atlassian Confluence

November 10, 2022
#How To#Confluence#Learning Management#Document management
11 min

Luckily, employee training is no longer limited to classroom learning with cluttered PowerPoint slides and handouts with endless paragraphs of text. Nowadays, when training content is more accessible than ever before, both employers and employees have higher expectations of employee education. Companies are looking for solutions that can help their teams learn and retain information effectively and remotely. Trainees are looking for well-structured courses with interactive and engaging content they can access in one place.

We will show you how companies that focus their attention on continuous employee training can benefit from using Confluence along with izi – LMS for Confluence and Smart Attachments. A bundle of these solutions powers up Confluence helping its users create effective training courses and manage learning or educational materials with ease.

Below are some steps that can help any organization provide its employees with education courses tailored to their needs.

Step 1: Populating space storage with training content

Document management is of the utmost importance when it comes to retaining training materials. Course administrators need to work with multiple files and documents to create engaging training content and deliver clear messages on a given topic to each worker.

With the help of the Smart Attachments for Confluence app, course administrators can benefit from using a centralized file storage in every Confluence space aggregating the informational modules for courses. This solution helps them instantly create a clear hierarchy of educational resources adding separate folders for different courses, topics, or learning modules. They can rapidly re-use these materials in any training course or on Confluence pages.

training content in Confluence

Course administrators can keep their files in Confluence with no need to use any other file-sharing services. They can also edit files right in Confluence with the help of the Atlassian Companion app keeping the entire history of document changes in the space storage.

For more tips on how to better work with files and documents in Confluence, check our blog post on document management.

Step 2: Creating a new training course

izi – LMS for Confluence allows course administrators to create new courses from scratch. They can divide the program of the course into multiple topics and populate them with the required learning modules and quizzes. They can also reuse existing materials, quizzes, and tests from other training courses or add any Confluence page that contains important information to the course.

To facilitate the interaction between the course modules and the learner, the administrator creates engaging content. Having an LMS in Confluence, they can easily combine text with YouTube videos, images, PDF files, and more.

training course in Confluence

They can add more modules and sections, swiftly reorganize or rename them, or delete the ones they don’t need.

employee training in Confluence

The next step is to create even more effective training materials and add more useful information for self-study.

Step 3: Embedding additional training content into course modules

Adult learners are self-directed and goal-oriented. This means that any course creator needs to focus on what’s important for the employees and be short and concise so that the learners can quickly refer to and recall the information. So it can be useful to put the employees in control of the learning process and provide them with additional resources they may need to dive deeper into the topic.

The Smart Attachments for Confluence app helps course administrators avoid endless texts and embed files and folders into the course modules right from the space storage. This way students can access this information in one module and easily navigate through directories with materials finding resources to enrich their knowledge.

embed files and folders in Confluence

When the course is ready, a learning administrator needs to share it with the employees.

Step 4: Enrolling participants

Even the employees without a Confluence account can take advantage of the training course created with the help of izi – LMS for Confluence. Course administrators can effortlessly add Confluence users and emails of their colleagues to the list of course participants.

enroll course participants

Moreover, they can add the course to the Learning catalog (available in the Confluence header menu). This means that all Confluence users can find this course in the Learning section and easily self-enroll.

learning catalog in Confluence

Step 5: Tracking results

Course administrators can access all the required information to evaluate the employees’ progress. They can check the average time the participants need to complete each module and view the completion rate per module to get some insights. They can also get detailed information about the progress of every participant.

tracking course results in Confuence

Moreover, you can create customizable reports about all the courses on one page. Learn more about how to create course reports and check course results on the fly in this blog post.

Use Confluence as LMS for employee training

Whether you want to boost your employees’ motivation, check their level of skills, or create a smooth onboarding process for new hires — you need the right platform and tools to ensure your staff training is a success.

Confluence might be an ideal solution for effective interactive employee training if you use it along with izi – LMS for Confluence and Smart Attachments for Confluence.

If you’re ready to dig in, discover how to encourage self-directed learning in Confluence and ace employee certification helping your employees learn at their own pace.

If you want to discover more about how to turn Confluence into an LMS for effective employee training, let’s chat about how to get through it in the comments below or you can just drop an e-mail at info@stiltsoft.com.